Upgrading to Max

Max (€29/month + VAT) is Timeblu’s only paid plan. It keeps everything in Free (unlimited calendars, clients and appointments) and adds the tools that bring your clients back and save you time. It starts with a 30-day free trial.

What You Get with Max

Everything in Free, plus:

Max-Exclusive Features

• Team access and front desk mode - A login for each employee, up to 25 members, and a restricted mode for the reception device
• Intake forms and client surveys - Collect details before the visit and feedback after it
• 300 SMS reminders/month included - Reduce no-shows with text or WhatsApp reminders (+ pay-as-you-go)
• AI Assistant - Manage your business with natural language (100 messages/month)
• AI client summaries - An AI summary of each client’s history, on their profile and in the appointment’s details
• Campaigns - Emails and SMS to your clients, plus automatic win-back of the ones who stop coming
• Waiting list - When a slot frees up, it is offered to whoever was waiting
• Mini-site - A website with your photos, reviews and team, ready to show up on Google
• Custom branding - Your colors, contact details and social links on the booking page, without the “Powered by Timeblu” badge
• Advanced analytics - Revenue, client value and occupancy
• Monthly recap email - On the 1st of each month, how the previous month went compared with the one before; its button opens the Monthly report page, with a 12-month history, every service and client of the month and the regulars who have not come back
• Deposit collection - Request prepayment through Stripe
• Priority support - Faster response times

How to Upgrade

After Upgrading

What to Turn On First

1. SMS and WhatsApp reminders - Turn them on in Settings > Notifications
2. Team access - Invite your employees in Settings > Team
3. Branding and mini-site - Customize your page in Booking Setup
4. Deposits - Connect Stripe and set them up on your services
5. Analytics - Open Analytics: the Max block is now unlocked

Set Up Custom Branding

Personalize your booking page:

1. Go to Booking Setup, Booking page tab
2. Choose your brand colors
3. Add social media links
4. Toggle the “Powered by Timeblu” badge
5. Preview and save

Your logo is not on this list: it is available on every plan.

Branding options:

• Color theme - Buttons, accents and the emails your clients receive
• Social links - Instagram, Facebook, Website
• Contact info - Choose what to display

Set Up Stripe Connect for Deposits

To collect deposits from clients, you need to connect your Stripe account:

1. Go to Settings > Payments
2. Click “Connect Stripe Account”
3. Complete Stripe’s secure onboarding
4. Return to Timeblu

Once connected, configure deposits on your services:

1. Go to Services
2. Edit a service
3. Enable Require deposit
4. Set the amount and refund policy
5. Save the service

Benefits of Stripe Connect:

• Payments go directly to your bank account
• Professional checkout experience for clients
• Automatic refunds on cancellations
• Full transaction history in the Stripe dashboard

Full Stripe Connect setup guide →

Access Advanced Analytics

1. Go to Analytics
2. Below the performance metrics (which you already had on Free), the Max block appears:
   • Revenue tracking
   • Client lifetime value
   • Occupancy metrics
3. Use date filters for specific periods
4. Open Monthly report to see one month in full

Learn more about advanced analytics →

Billing Details

Pricing

• €29 per month + applicable VAT
• Billed monthly
• Cancel anytime

First Charge

• With the free trial: on day 30. We email you seven days before. Cancel before then and nothing is charged.
• Without a trial (already used): when you upgrade, for a full month
• The receipt is sent by email

Max Branding Showcase

Before (Standard Booking Page)

┌─────────────────────────────────────┐
│   Your logo or business name          │
│   Timeblu colors                      │
│                                     │
│  [Service Selection]                  │
│                                     │
│      Powered by Timeblu              │
└─────────────────────────────────────┘

After (Custom Branding)

┌─────────────────────────────────────┐
│   Your logo or business name          │
│   Your colors                         │
│                                     │
│  [Service Selection]                  │
│                                     │
│  Instagram | Facebook | Website      │
│  (No Timeblu branding)               │
└─────────────────────────────────────┘

FAQs

Is Max worth it?

Consider Max if you:

• Want SMS or WhatsApp reminders to reduce no-shows
• Need logins for your employees
• Want to collect feedback or forms from your clients
• Want to collect deposits
• Want clients to come back with campaigns and a waiting list
• Need financial analytics

Can I try Max first?

Yes: we offer a 30-day free trial of Max. A card is required to start but you are not charged until day 30, and you can cancel anytime during the trial. Learn more →

There is one trial per account. If you have already used yours, you can subscribe directly (€29 charged immediately).

What happens if I go back to Free?

You lose the Max-only features:

• SMS and WhatsApp reminders
• Team access and front desk mode (your employees’ logins are suspended, not deleted)
• Intake forms and surveys
• AI assistant and AI client summaries
• Campaigns and the waiting list
• Mini-site and custom branding (reverts to default)
• Advanced analytics and the monthly recap
• Deposit collection

Your data and all your calendars are preserved.

Do I need Stripe for Max?

Only if you want to collect deposits. All other Max features work without Stripe. Learn how to set up Stripe Connect →

Need Help?

Having trouble upgrading or setting up Max features?

• Check our FAQ
• Review the branding setup guide
• Contact support for priority assistance

Related

• Plans Overview
• Free Trial
• SMS Management
• Stripe Connect Setup
• Custom Branding
• Advanced Analytics
• Deposit Configuration