Booking Q&A
⭐Pro Booking Q&A is available on Pro and Max plans.
Add frequently asked questions to your booking page so clients can get instant answers without contacting you. Your Q&A entries appear as quick action buttons in the booking assistant widget.
How It Works
- You create Q&A entries in the Booking Setup page
- Timeblu auto-translates each entry into 5 languages (English, Spanish, French, German, Italian)
- Clients see them as additional quick action buttons in the assistant widget on your booking page
- Keyword matching - when clients type related questions, the right answer appears automatically
Adding Q&A Entries
- Go to Booking Setup in the sidebar
- Scroll to the Booking Q&A section at the bottom
- Click Add Question
- Enter the question (e.g., “Do I need to bring anything?”)
- Enter the answer (max 500 characters)
- Click Add - translation happens automatically
Managing Entries
Edit
Click the pencil icon next to any entry. When you save, it re-translates automatically.
Toggle Active/Inactive
Use the toggle switch to hide a Q&A from your booking page without deleting it.
Delete
Click the trash icon to permanently remove an entry.
What Clients See
On your booking page, clients can:
- Tap a Q&A button in the assistant widget to see the answer instantly
- Type a related question and get matched to the right answer via keywords
The assistant shows the answer in the client’s language automatically.
Auto-Translation
When you save a Q&A entry, Timeblu translates it into all supported languages:
- English
- Spanish
- French
- Italian
- German
The translation uses AI and happens in the background. Clients see the answer in whichever language matches their booking page locale.
Tips
Keep answers concise - under 500 characters. If you need to explain something complex, consider linking to your website.
- Add the 3-5 most common questions you get from clients
- Use simple, clear language
- Include practical details (what to bring, parking info, preparation steps)
- Review translations if you serve multilingual clients
Tier Availability
| Feature | Free | Pro | Max |
|---|---|---|---|
| Booking Q&A | No | Yes | Yes |
Free plan users see an upgrade prompt in the Booking Setup page.