Free Tier Limits

The free tier gives you access to Timeblu’s core features with some limitations. This page explains what’s included and what those limits mean for your practice.

Free Tier Limits Summary

Calendar Limit

What It Means

You can create and use one calendar on the free plan.

Impact

• All sessions are on one calendar
• Working hours set for that single calendar
• No ability to separate schedules

Workaround

If you need schedule separation:

• Use events to block time
• Differentiate with services instead of calendars
• Upgrade to Pro for up to 3 calendars

Client Limit

What It Means

You can have up to 20 clients in your database.

How It Works

• Each client record counts as 1
• Both active and inactive clients count
• Deleted clients don’t count

Approaching the Limit

At 16 clients (80%):

• Warning indicator appears
• Full functionality remains

At 19 clients (95%):

• Strong warning shown
• Consider upgrading or cleaning up

At 20 clients:

• Cannot add new clients
• Cannot accept new online bookings
• Can still work with existing clients

What to Do

Options when at the limit:

1. Delete inactive clients - Remove those you no longer see
2. Upgrade to Pro - Unlimited clients for €9/month

Session Limit

What It Means

You can create up to 15 sessions per month on the free plan.

How It Works

• Counter resets on the 1st of each month
• All session types count (pending, confirmed, cancelled)
• Sessions from online booking count
• Recurring session instances count individually

Tracking Your Usage

View your session count:

• On the dashboard
• In the session creation flow
• Warning when approaching limit

At the Limit

When you’ve used 15 sessions:

• Cannot create new sessions
• Cannot accept online bookings
• Existing sessions unaffected
• Wait until next month, or upgrade

What to Do

Options when at the limit:

1. Wait for next month - Counter resets
2. Upgrade to Pro - Unlimited sessions

Reminder Limits

Free Plan Reminders

On the free plan:

• Email only - No SMS or WhatsApp
• 24 hours before only - One reminder timing
• Automatic sending when enabled

What You Don’t Get

Impact

• Higher no-show rates possible
• Less communication flexibility
• Manual follow-up may be needed

Feature Restrictions

Online Booking

Not available on free plan.

Impact:

• Clients can’t self-book
• You create all sessions manually
• No public booking page

Multiple Calendars

Limited to 1 calendar.

Impact:

• Can’t separate schedules
• No multi-location support
• Single working hours set

Performance Metrics

Basic metrics only.

You get:

• Total clients
• Sessions this month
• Upcoming sessions

You don’t get:

• Cancellation rate
• Top services
• Peak hours

Advanced Analytics

Not available on free plan.

You don’t get:

• Revenue tracking
• Client lifetime value
• Occupancy metrics

Custom Branding

Not available on free plan.

Booking page (if enabled via upgrade):

• Shows Timeblu branding
• No custom logo
• No custom colors

Living Within Free Limits

Strategies for Free Users

Maximize client slots:

• Only add active clients
• Delete clients you’ve stopped seeing
• Be selective about who you add

Manage session count:

• Schedule efficiently
• Avoid unnecessary cancellations (they count)
• Plan for monthly reset

Work around feature limits:

• Send manual reminders
• Use calendar events for blocking
• Track metrics externally if needed

When to Consider Upgrading

Signs you’ve outgrown free:

• Regularly hitting session limit
• Need to add more than 20 clients
• Want clients to self-book
• Need better reminder options
• Want multiple calendars

Upgrading from Free

Ready to upgrade?

Related

• Plans Overview
• Upgrading to Pro
• Client Limits