Booking Settings
⭐Pro Customize how your online booking works with these settings.
Accessing Booking Settings
Navigate to Settings > Online Booking from the sidebar.
Core Settings
Enable/Disable Booking
The master toggle for online booking:
- On - Booking page is accessible
- Off - Booking page shows “unavailable”
Use this to temporarily disable booking during vacations or breaks.
Username
Your booking page URL identifier.
Changing username:
- Edit the username field
- Check availability
- Save
Changing your username changes your booking URL. Update all your shared links!
Booking Behavior
Auto-Confirm Settings
Control how bookings get confirmed:
Manual Confirmation:
- All bookings start as “Pending”
- You manually confirm each one
- Best for: Screening clients, limited availability
Auto-Confirm Immediately:
- Bookings confirm automatically
- No action needed from you
- Best for: High-volume, straightforward bookings
Auto-Confirm After Timeout:
- Bookings start as “Pending”
- Auto-confirm if you don’t respond within X hours
- Best for: Balance of screening and convenience
Confirmation Timeout
If using timeout-based confirmation:
- 24 hours - Standard, gives you a day
- 48 hours - More time to review
- 72 hours - Extended review period
Clients are notified when their booking is confirmed, whether manually or automatically.
Allow Client Cancellations
Enable clients to cancel their own bookings:
| Setting | Behavior |
|---|---|
| Enabled | Clients can cancel via email link |
| Disabled | Clients must contact you |
When enabled:
- Confirmation email includes cancel link
- Clients can self-service cancel
- You’re notified of cancellations
Availability Settings
Advance Booking Days
How far ahead clients can book:
- 30 days - About 1 month ahead
- 60 days - About 2 months
- 90 days - About 3 months
- 365 days - Full year
Shorter periods:
- Better for unpredictable schedules
- Limits far-future commitments
- Requires more frequent availability updates
Longer periods:
- Better for planning-oriented clients
- Allows long-term scheduling
- Good for recurring clients
Minimum Notice
How much notice clients must give:
- 0 hours - Same-day booking allowed
- 2 hours - Must book 2 hours before
- 24 hours - Must book day before
- 48 hours - Must book 2 days before
- 72 hours - Must book 3 days before
Shorter notice:
- More flexible for clients
- Good for spontaneous bookings
- Risk of unprepared sessions
Longer notice:
- Time to prepare
- Reduces last-minute bookings
- May lose spontaneous clients
Buffer Time
Time gap between bookable sessions:
Configured per service, but affects booking availability.
Notification Settings
New Booking Notifications
Get notified when someone books:
- Email - Receive email notification
- Push - Browser/app notification
Confirmation Notifications
Get notified when bookings are confirmed:
- Useful with auto-confirm timeout
- Know when pending becomes confirmed
Cancellation Notifications
Get notified when clients cancel:
- Always recommended
- Know immediately when schedule changes
Branding Settings (Premium)
💎Premium Custom branding is available on Premium plans.
Logo
Upload your business logo:
- Formats: JPG, PNG, WebP, SVG
- Max size: 2MB
- Recommended: Square or horizontal logo
Theme/Colors
Choose your color scheme:
- Select from preset themes
- Or customize primary color
- Affects buttons, links, accents
Contact Information Display
Choose what to show on booking page:
| Option | Shows |
|---|---|
| Business description | Your bio/description |
| Your email address | |
| Phone | Your phone number |
| Address | Your business address |
Social Links
Add social media links:
- Instagram - Your Instagram profile
- Facebook - Your Facebook page
- Website - Your main website
- WhatsApp - WhatsApp contact link
Hide “Powered by Timeblu”
💎PremiumRemove the Timeblu branding from your booking page footer.
- On - No Timeblu mention
- Off - Shows “Powered by Timeblu”
Per-Calendar Settings
Some settings are configured per calendar:
Working Hours
Set available hours for each calendar:
- Go to Calendars
- Edit calendar
- Configure working hours
- Save
Buffer Time
Different services can have different buffers.
Linked Services
Control which services appear for each calendar.
Testing Your Settings
After changing settings:
- Visit your booking page
- Check what options appear
- Try making a test booking
- Verify notifications work
- Cancel the test booking
Recommended Configurations
New Practitioner
- Auto-confirm: Timeout (24h)
- Advance booking: 30 days
- Minimum notice: 24 hours
- Cancellations: Enabled
Established Practice
- Auto-confirm: Immediately
- Advance booking: 60 days
- Minimum notice: 2 hours
- Cancellations: Enabled
High-Demand
- Auto-confirm: Manual
- Advance booking: 30 days
- Minimum notice: 48 hours
- Cancellations: Consider disabling