Enabling Online Booking

⭐Pro Online booking requires a Pro or Premium subscription.

This guide walks you through enabling and configuring your public booking page.

Prerequisites

Before enabling online booking, ensure you have:

• Pro or Premium subscription
• At least one service created
• At least one service marked as public
• Working hours configured on your calendar(s)

Enabling Booking

Choosing a Username

Best Practices

• Keep it simple - Easy to remember and type
• Use your name - johndoe, sarahcoaching
• Use your business - sunrisecoaching, mindfultherapy
• Avoid numbers - Unless part of your brand
• Make it professional - Represents your business

Username Tips

Changing Your Username

You can change your username anytime:

1. Go to Settings > Online Booking
2. Edit the username field
3. Check availability
4. Save

Required Setup

Services Must Be Public

Only public services appear on your booking page.

1. Go to Services
2. For each service you want bookable:
3. Edit the service
4. Set Visibility to Public
5. Save

Learn about service visibility →

Working Hours Must Be Set

Clients can only book during your configured working hours.

1. Go to Calendars
2. Edit each calendar
3. Configure working hours
4. Save

Learn about working hours →

Services Linked to Calendars

Services should be linked to at least one calendar.

1. Edit each public service
2. Ensure calendars are selected
3. Save

Learn about linking services →

Configuration Options

Auto-Confirm Bookings

Control how bookings are confirmed:

Auto-confirm timeout:

• Set hours (e.g., 24 hours)
• Pending bookings auto-confirm if you don’t respond
• Prevents bookings being left hanging

Allow Client Cancellations

Enable clients to cancel their own bookings:

• Enabled - Clients can cancel via email link
• Disabled - Clients must contact you to cancel

Notification Settings

Configure what notifications you receive:

• New booking notification - Email when someone books
• Confirmation notification - Email when you confirm

Booking Page URL

Your URL Structure

Your booking page is at:

https://timeblu.com/your-username

Link Types

Verifying Setup

Checklist

After enabling, verify:

• Booking toggle is on
• Username is set and available
• At least one public service exists
• Working hours are configured
• Booking page loads correctly
• Services appear on page
• Available slots show correctly

Test Booking

Make a test booking:

1. Visit your booking page
2. Go through the booking flow
3. Use your own email
4. Complete a booking
5. Verify it appears in your calendar
6. Check email notifications
7. Cancel the test booking

Troubleshooting

Booking Page Shows No Services

• Check services are marked as public
• Verify services are linked to calendars
• Ensure online booking is enabled

No Available Time Slots

• Check working hours are configured
• Verify you’re not fully booked
• Check for holidays or blocked time
• Ensure dates are within booking window

Username Not Available

• Try variations with hyphens or underscores
• Add a location or specialty
• Use full business name

Booking Page Not Loading

• Verify online booking is enabled
• Check username is set
• Clear browser cache
• Try incognito/private mode

Disabling Booking

To turn off online booking:

1. Go to Settings > Online Booking
2. Toggle Enable Online Booking off
3. Save

When disabled:

• Booking page shows “Booking unavailable”
• Existing bookings are preserved
• Re-enable anytime

Related

• Sharing Your Booking Link
• Booking Settings
• Service Visibility