Creating Sessions
Sessions are appointments with your clients. They’re the core of Timeblu’s scheduling functionality.
What is a Session?
A session is an appointment that includes:
- Client - Who you’re meeting with
- Service - The type of session (e.g., “Coaching Session”)
- Date & Time - When it occurs
- Duration - How long it lasts
- Calendar - Which calendar it belongs to
- Status - Pending, confirmed, cancelled, etc.
- Notes - Customer and private notes
Creating a Session
Click on a Time Slot
In your calendar, click on an empty time slot where you want to schedule the session.
Select “New Session”
A menu appears with options. Click New Session.
Fill in Session Details
Complete the session form:
Required Fields:
- Client - Search and select an existing client, or create a new one
- Service - Choose the session type
- Date - Confirm or change the date
- Time - Set the start time
Optional Fields:
- Duration - Auto-filled from service, but can be modified
- Calendar - Choose which calendar (if you have multiple)
- Customer Notes - Information to share with the client
- Private Notes - Notes only you can see
- Status - Pending, Confirmed, etc.
Save the Session
Click Create Session to save. The session appears on your calendar.
Alternative Ways to Create Sessions
From the Client Profile
- Go to Clients and select a client
- Click Book Session
- The client is pre-selected; fill in remaining details
- Save the session
From Quick Actions
- Click the + button in the calendar header
- Select New Session
- Complete all fields including date/time
- Save the session
Duplicate an Existing Session
- Click on an existing session
- Select Duplicate
- Modify the date/time as needed
- Save the new session
Session Fields Explained
Client Selection
Start typing to search for clients by name or email. If the client doesn’t exist, you can create them directly from the session form.
Service Selection
Services define the type and duration of the session. If you haven’t created services yet, see Creating Services.
Duration Override
By default, duration comes from the service. You can override it for individual sessions without affecting the service default.
Customer Notes vs Private Notes
| Customer Notes | Private Notes |
|---|---|
| Visible to client | Only visible to you |
| Included in confirmations | Never shared |
| Use for meeting links, instructions | Use for session prep, follow-ups |
Session Status
| Status | When to Use |
|---|---|
| Pending | Awaiting client confirmation |
| Confirmed | Session is confirmed |
| Cancelled | Session was cancelled |
| Completed | Session has occurred |
| No Show | Client didn’t attend |
Sessions from online booking typically start as Pending until the auto-confirm timeout passes or you manually confirm them.
Session Reminders
When you create a session for a client with an email address, Timeblu can automatically send reminders:
- 24 hours before - Email reminder (all plans)
- 2 hours before - Email reminder (Pro+)
- SMS/WhatsApp - Additional reminders (Pro+)
Configure reminders in Settings > Notifications.
Creating Sessions with Deposits
đź’ŽPremium Deposits are available on Premium plans.
If your service has a deposit configured:
- Create the session as normal
- The deposit requirement is noted on the session
- Track deposit payment status in session details
Learn more about deposits and pricing.
Bulk Session Creation
For recurring sessions, use the Recurring Events feature instead of creating multiple individual sessions.
Session Limits (Free Plan)
Free plan users can create up to 15 sessions per month. Upgrade to Pro for unlimited sessions.
The session counter shows:
- How many sessions you’ve created this month
- Your remaining sessions
- A prompt to upgrade when approaching the limit
Best Practices
Before the Session
- Add meeting links to customer notes
- Include preparation instructions
- Set any special pricing in private notes
After the Session
- Update status to “Completed”
- Add session notes for your records
- Schedule follow-up if needed
Avoiding Double-Booking
- Always create sessions within your working hours
- Use different calendars for different contexts
- Block personal time with Events