Calendar Settings
Customize how your calendar looks and behaves. These settings affect your calendar display and scheduling defaults.
Accessing Calendar Settings
Navigate to Settings > Calendar from the sidebar, or click the gear icon in the calendar toolbar.
Display Settings
Calendar Start Hour
Set what time your calendar day begins:
- Options: 5 AM to 12 PM
- Default: 9 AM
- Impact: Times before this are hidden by default
Choose an earlier start time if you have early sessions, or a later time if you typically start late.
Week Start Day
Choose which day your week starts on:
| Option | Week Display |
|---|---|
| Sunday | Sun, Mon, Tue, Wed, Thu, Fri, Sat |
| Monday | Mon, Tue, Wed, Thu, Fri, Sat, Sun |
This affects:
- Week view layout
- Month view layout
- Date pickers throughout the app
Show Cancelled Sessions
Control whether cancelled sessions appear on your calendar:
| Setting | Effect |
|---|---|
| On | Cancelled sessions shown (grayed out) |
| Off | Cancelled sessions hidden |
Keep it on to maintain a complete history, or turn it off for a cleaner view.
Show Pending Sessions
Control visibility of pending (unconfirmed) sessions:
| Setting | Effect |
|---|---|
| On | Pending sessions shown with pending indicator |
| Off | Only confirmed sessions displayed |
Hiding pending sessions doesn’t delete them—they still exist and can receive confirmations.
Time & Date Settings
These settings are in Settings > General but affect calendar display:
Timezone
Your timezone affects:
- How times are displayed
- When reminders are sent
- Online booking slot calculations
Important: Set this correctly to avoid scheduling confusion with clients in different timezones.
Date Format
Choose your preferred date display:
| Format | Example |
|---|---|
| MM/DD/YYYY | 01/15/2025 |
| DD/MM/YYYY | 15/01/2025 |
| YYYY-MM-DD | 2025-01-15 |
Time Format
Choose 12-hour or 24-hour time:
| Format | Example |
|---|---|
| 12-hour | 2:30 PM |
| 24-hour | 14:30 |
Working Hours
Working hours define when you’re available for sessions. They’re configured per calendar.
Setting Working Hours
- Go to Calendars section
- Select a calendar
- Click Working Hours tab
- For each day:
- Toggle day on/off
- Set start time
- Set end time
- Save changes
Example Configuration
| Day | Status | Hours |
|---|---|---|
| Monday | Working | 9:00 AM - 6:00 PM |
| Tuesday | Working | 9:00 AM - 6:00 PM |
| Wednesday | Working | 9:00 AM - 6:00 PM |
| Thursday | Working | 9:00 AM - 6:00 PM |
| Friday | Working | 9:00 AM - 1:00 PM |
| Saturday | Off | - |
| Sunday | Off | - |
Working Hours Impact
Working hours affect:
| Feature | Impact |
|---|---|
| Calendar display | Non-working hours are dimmed |
| Online booking | Only working hours are bookable |
| Manual booking | Warning shown outside hours |
| Availability | Clients see only available slots |
Calendar-Specific Settings
Each calendar can have unique settings:
Per-Calendar Working Hours
Different schedules for different calendars:
- “Morning Sessions” calendar: 7 AM - 12 PM
- “Afternoon Sessions” calendar: 1 PM - 6 PM
- “Weekend Sessions” calendar: Sat-Sun only
Per-Calendar Booking Settings
When using online booking:
- Buffer Time - Minutes between sessions
- Advance Booking Days - How far ahead clients can book
- Minimum Notice - Hours before a slot becomes unbookable
Default Session Settings
Default Duration
Set a default duration for new sessions when no service is selected.
Default Status
Choose the default status for manually created sessions:
- Pending
- Confirmed
Notification Preferences
Calendar-related notifications are configured in Settings > Notifications:
- New booking notifications
- Session reminders
- Cancellation notifications
See Notification Settings for details.
Resetting to Defaults
To reset calendar settings:
- Go to Settings > Calendar
- Look for Reset to Defaults option
- Confirm the reset
- Settings return to factory defaults
Resetting affects display settings only, not your sessions, events, or working hours.
Settings Sync
Your calendar settings are:
- Account-level - Same across all devices
- Synced automatically - Changes apply immediately
- Per-user - Each team member has their own
Recommended Settings
For Coaches/Therapists
- Start hour: 8 AM or 9 AM
- Week starts: Monday
- Show cancelled: Off
- Time format: 12-hour (US) or 24-hour (EU)
For Team Environments
- Consistent settings across team
- Use calendar colors to distinguish members
- Keep cancelled sessions visible for records
For Part-Time Practitioners
- Configure working hours precisely
- Consider multiple calendars for different roles
- Use events to block non-working time
Troubleshooting
Settings Not Saving
- Check your internet connection
- Refresh the page
- Try again
- Contact support if persistent
Calendar Display Issues
- Clear browser cache
- Check timezone setting
- Verify working hours configuration
Wrong Times Displaying
- Verify timezone is correct
- Check date/time format settings
- Ensure browser time is accurate