Skip to Content
CalendarCalendar Settings

Calendar Settings

Customize how your calendar looks and behaves. These settings affect your calendar display and scheduling defaults.

Accessing Calendar Settings

Navigate to Settings > Calendar from the sidebar, or click the gear icon in the calendar toolbar.

Display Settings

Calendar Start Hour

Set what time your calendar day begins:

  • Options: 5 AM to 12 PM
  • Default: 9 AM
  • Impact: Times before this are hidden by default

Choose an earlier start time if you have early sessions, or a later time if you typically start late.

Week Start Day

Choose which day your week starts on:

OptionWeek Display
SundaySun, Mon, Tue, Wed, Thu, Fri, Sat
MondayMon, Tue, Wed, Thu, Fri, Sat, Sun

This affects:

  • Week view layout
  • Month view layout
  • Date pickers throughout the app

Show Cancelled Sessions

Control whether cancelled sessions appear on your calendar:

SettingEffect
OnCancelled sessions shown (grayed out)
OffCancelled sessions hidden

Keep it on to maintain a complete history, or turn it off for a cleaner view.

Show Pending Sessions

Control visibility of pending (unconfirmed) sessions:

SettingEffect
OnPending sessions shown with pending indicator
OffOnly confirmed sessions displayed

Hiding pending sessions doesn’t delete them—they still exist and can receive confirmations.

Time & Date Settings

These settings are in Settings > General but affect calendar display:

Timezone

Your timezone affects:

  • How times are displayed
  • When reminders are sent
  • Online booking slot calculations

Important: Set this correctly to avoid scheduling confusion with clients in different timezones.

Date Format

Choose your preferred date display:

FormatExample
MM/DD/YYYY01/15/2025
DD/MM/YYYY15/01/2025
YYYY-MM-DD2025-01-15

Time Format

Choose 12-hour or 24-hour time:

FormatExample
12-hour2:30 PM
24-hour14:30

Working Hours

Working hours define when you’re available for sessions. They’re configured per calendar.

Setting Working Hours

  1. Go to Calendars section
  2. Select a calendar
  3. Click Working Hours tab
  4. For each day:
    • Toggle day on/off
    • Set start time
    • Set end time
  5. Save changes

Example Configuration

DayStatusHours
MondayWorking9:00 AM - 6:00 PM
TuesdayWorking9:00 AM - 6:00 PM
WednesdayWorking9:00 AM - 6:00 PM
ThursdayWorking9:00 AM - 6:00 PM
FridayWorking9:00 AM - 1:00 PM
SaturdayOff-
SundayOff-

Working Hours Impact

Working hours affect:

FeatureImpact
Calendar displayNon-working hours are dimmed
Online bookingOnly working hours are bookable
Manual bookingWarning shown outside hours
AvailabilityClients see only available slots

Calendar-Specific Settings

Each calendar can have unique settings:

Per-Calendar Working Hours

Different schedules for different calendars:

  • “Morning Sessions” calendar: 7 AM - 12 PM
  • “Afternoon Sessions” calendar: 1 PM - 6 PM
  • “Weekend Sessions” calendar: Sat-Sun only

Per-Calendar Booking Settings

When using online booking:

  • Buffer Time - Minutes between sessions
  • Advance Booking Days - How far ahead clients can book
  • Minimum Notice - Hours before a slot becomes unbookable

Default Session Settings

Default Duration

Set a default duration for new sessions when no service is selected.

Default Status

Choose the default status for manually created sessions:

  • Pending
  • Confirmed

Notification Preferences

Calendar-related notifications are configured in Settings > Notifications:

  • New booking notifications
  • Session reminders
  • Cancellation notifications

See Notification Settings for details.

Resetting to Defaults

To reset calendar settings:

  1. Go to Settings > Calendar
  2. Look for Reset to Defaults option
  3. Confirm the reset
  4. Settings return to factory defaults

Resetting affects display settings only, not your sessions, events, or working hours.

Settings Sync

Your calendar settings are:

  • Account-level - Same across all devices
  • Synced automatically - Changes apply immediately
  • Per-user - Each team member has their own

For Coaches/Therapists

  • Start hour: 8 AM or 9 AM
  • Week starts: Monday
  • Show cancelled: Off
  • Time format: 12-hour (US) or 24-hour (EU)

For Team Environments

  • Consistent settings across team
  • Use calendar colors to distinguish members
  • Keep cancelled sessions visible for records

For Part-Time Practitioners

  • Configure working hours precisely
  • Consider multiple calendars for different roles
  • Use events to block non-working time

Troubleshooting

Settings Not Saving

  1. Check your internet connection
  2. Refresh the page
  3. Try again
  4. Contact support if persistent

Calendar Display Issues

  1. Clear browser cache
  2. Check timezone setting
  3. Verify working hours configuration

Wrong Times Displaying

  1. Verify timezone is correct
  2. Check date/time format settings
  3. Ensure browser time is accurate
Last updated on