Adding Clients
Build your client database by adding clients individually or let them self-register through online booking.
Adding a Single Client
Go to Clients
Click Clients in the sidebar.
Click Add Client
Click the Add Client button in the top right.
Fill in Client Details
Enter the client’s information:
Required:
- Name - Client’s full name
Recommended:
- Email - For sending confirmations and reminders
- Phone - Primary contact number
Optional:
- Birth Date - For birthday tracking
- Address - Street address
- City, State, Country - Location details
- Notes - Private notes about the client
Save the Client
Click Save to create the client record.
Adding Clients While Booking
You can also add a client directly when creating a session:
- Go to Calendar
- Click to create a new session
- In the client field, type the new client’s name
- Click Create New Client
- Fill in basic details
- Continue with the booking
This creates a minimal client record that you can complete later.
Client Fields Explained
Name
The client’s full name as you want it to appear. This is the only required field.
Tips:
- Use the name your client prefers
- Be consistent with formatting (e.g., “John Smith” vs “Smith, John”)
The client’s email address. Used for:
- Booking confirmations
- Session reminders
- Online booking receipts
Always add an email if possible-it’s essential for automated reminders.
Phone Number
Primary phone number including country code.
Format tips:
- Include country code for SMS reminders
- Use the format: +1 555 123 4567
- Timeblu supports country code selection
Birth Date
Optional birthday field. Useful for:
- Birthday greetings
- Age-based services
- Client demographics
Address Fields
Full address including:
- Street address
- City
- State/Province
- Country
- Postal code
Useful for:
- In-person sessions
- Invoicing
- Regional analytics
Notes
Private notes visible only to you. Use for:
- Session preferences
- Important information
- Communication history
- Special requirements
Client Validation
Timeblu validates:
| Field | Validation |
|---|---|
| Name | Required, not empty |
| Valid email format | |
| Phone | Valid phone format |
| Birth Date | Valid date, not in future |
Client Limit (Free Plan)
Free plan is limited to 20 clients. You’ll see a warning when approaching this limit.
If you’ve reached your limit:
- Upgrade to Pro for unlimited clients, OR
- Delete inactive clients to make room
Best Practices
Collect Information Early
When a new client contacts you:
- Create their record immediately
- Add email at minimum
- Complete profile after first session
Keep Records Updated
- Update contact info when it changes
- Add notes after significant interactions
- Archive inactive clients if not deleting
Use Consistent Formatting
- Decide on name format (first last vs last, first)
- Use consistent phone number format
- Standardize note-taking style
After Adding a Client
Once a client is added, you can:
- Book a session - Schedule their first appointment
- View their profile - See full details
- Add more details - Complete their profile over time