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ClientsAdding Clients

Adding Clients

Build your client database by adding clients individually or let them self-register through online booking.

Adding a Single Client

Go to Clients

Click Clients in the sidebar.

Click Add Client

Click the Add Client button in the top right.

Fill in Client Details

Enter the client’s information:

Required:

  • Name - Client’s full name

Recommended:

  • Email - For sending confirmations and reminders
  • Phone - Primary contact number

Optional:

  • Birth Date - For birthday tracking
  • Address - Street address
  • City, State, Country - Location details
  • Notes - Private notes about the client

Save the Client

Click Save to create the client record.

Adding Clients While Booking

You can also add a client directly when creating a session:

  1. Go to Calendar
  2. Click to create a new session
  3. In the client field, type the new client’s name
  4. Click Create New Client
  5. Fill in basic details
  6. Continue with the booking

This creates a minimal client record that you can complete later.

Client Fields Explained

Name

The client’s full name as you want it to appear. This is the only required field.

Tips:

  • Use the name your client prefers
  • Be consistent with formatting (e.g., “John Smith” vs “Smith, John”)

Email

The client’s email address. Used for:

  • Booking confirmations
  • Session reminders
  • Online booking receipts

Always add an email if possible-it’s essential for automated reminders.

Phone Number

Primary phone number including country code.

Format tips:

  • Include country code for SMS reminders
  • Use the format: +1 555 123 4567
  • Timeblu supports country code selection

Birth Date

Optional birthday field. Useful for:

  • Birthday greetings
  • Age-based services
  • Client demographics

Address Fields

Full address including:

  • Street address
  • City
  • State/Province
  • Country
  • Postal code

Useful for:

  • In-person sessions
  • Invoicing
  • Regional analytics

Notes

Private notes visible only to you. Use for:

  • Session preferences
  • Important information
  • Communication history
  • Special requirements
Client notes are never shared with the client or included in emails.

Client Validation

Timeblu validates:

FieldValidation
NameRequired, not empty
EmailValid email format
PhoneValid phone format
Birth DateValid date, not in future

Client Limit (Free Plan)

Free plan is limited to 20 clients. You’ll see a warning when approaching this limit.

If you’ve reached your limit:

  1. Upgrade to Pro for unlimited clients, OR
  2. Delete inactive clients to make room

Best Practices

Collect Information Early

When a new client contacts you:

  1. Create their record immediately
  2. Add email at minimum
  3. Complete profile after first session

Keep Records Updated

  • Update contact info when it changes
  • Add notes after significant interactions
  • Archive inactive clients if not deleting

Use Consistent Formatting

  • Decide on name format (first last vs last, first)
  • Use consistent phone number format
  • Standardize note-taking style

After Adding a Client

Once a client is added, you can:

  1. Book a session - Schedule their first appointment
  2. View their profile - See full details
  3. Add more details - Complete their profile over time
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