Creating Services
Services define the types of appointments you offer. This guide walks you through creating your first service.
Creating a Service
Go to Services
Click Services in the sidebar.
Click Add Service
Click the Add Service or + button.
Enter Basic Information
Fill in the required fields:
Service Name
- What clients will see
- Examples: “Coaching Session”, “Initial Consultation”
Duration
- How long the appointment lasts
- Select from common options or enter custom
- Common durations: 30, 45, 50, 60, 90 minutes
Set a Color
Choose a color for visual identification on your calendar. Click the color picker and select from:
- Blue, Green, Purple, Orange, Red
- Yellow, Indigo, Pink, Gray, Teal
Use consistent colors to quickly identify service types on your calendar.
Add Description (Optional)
Write a description that explains:
- What the service includes
- Who it’s for
- Any preparation required
This description appears on your booking page.
Configure Additional Options
Price (optional)
- Leave blank if you bill separately
- Set a price to display during booking
Buffer Time (optional)
- Time needed between sessions
- Example: 15 minutes for notes
Visibility
- Public: Shows on booking page
- Private: Only you can book
Save the Service
Click Save to create the service.
Service Fields Explained
Name
The service name appears:
- In your service list
- On your calendar
- On your booking page
- In client confirmations
Best practices:
- Keep it concise (2-4 words)
- Use client-friendly language
- Be specific about the offering
Duration
Duration determines:
- How long the slot is blocked
- Time shown in booking
- Calendar display size
Standard options:
- 15 minutes (quick)
- 30 minutes (short)
- 45 minutes (therapy standard)
- 50 minutes (coaching standard)
- 60 minutes (one hour)
- 90 minutes (extended)
- 120 minutes (long)
Custom duration: Enter any number of minutes for non-standard durations.
Color
Colors help you:
- Quickly identify services on calendar
- Group similar services visually
- Create a color-coded schedule
| Color | Suggested Use |
|---|---|
| Blue | Standard sessions |
| Green | Introductory/free |
| Purple | Premium services |
| Orange | Group sessions |
| Red | Urgent/priority |
| Gray | Administrative |
Description
Write descriptions that:
- Explain what clients will experience
- Set expectations
- Include any requirements
Example descriptions:
Initial Consultation A 60-minute session where we’ll discuss your goals, challenges, and how I can help. Come prepared with questions and an open mind.
Coaching Session Our standard coaching session. We’ll review progress, work through challenges, and set action items for the week ahead.
Buffer Time
Buffer time adds a gap after each session:
- Use for note-taking
- Allow for overrun
- Mental reset between clients
Example:
- 60-minute session + 15-minute buffer = 75-minute calendar block
- Next available slot starts 75 minutes after session start
Display Order
Control the order services appear in lists and on your booking page. Lower numbers appear first.
Editing a Service
- Go to Services
- Click on the service to edit
- Modify any fields
- Click Save
Editing a service doesn’t change existing sessions—they keep the original details.
Duplicating a Service
Create similar services quickly:
- Click on an existing service
- Select Duplicate
- Modify the name and details
- Save the new service
Deleting a Service
You cannot delete a service that has upcoming sessions. Cancel or reassign sessions first.
- Go to Services
- Click on the service
- Select Delete
- Confirm deletion
Past sessions retain the service information even after deletion.
Service Templates
Coach Starter Set
| Service | Duration | Price |
|---|---|---|
| Discovery Call | 30 min | Free |
| Coaching Session | 60 min | €100 |
| Intensive Session | 90 min | €150 |
Therapist Starter Set
| Service | Duration | Price |
|---|---|---|
| Initial Assessment | 90 min | €100 |
| Individual Session | 50 min | €80 |
| Couples Session | 90 min | €140 |
Consultant Starter Set
| Service | Duration | Price |
|---|---|---|
| Strategy Call | 45 min | Free |
| Consulting Hour | 60 min | €150 |
| Half-Day Workshop | 240 min | €500 |
Best Practices
Start Simple
Begin with 2-3 core services:
- Introductory/free service
- Standard service
- Premium/extended service
Add more as you identify needs.
Use Clear Names
| Good | Avoid |
|---|---|
| ”Coaching Session" | "Session Type 1" |
| "Initial Consultation" | "Intro" |
| "Extended Strategy" | "Long one” |
Consider Client Experience
Think about what clients see:
- Names should be self-explanatory
- Descriptions should answer common questions
- Durations should include buffer for transitions