Booking Q&A

Booking Q&A is available on every plan, with up to 20 questions per account.

Add frequently asked questions to your booking page so clients can get instant answers without contacting you. Your Q&A entries appear as quick action buttons in the booking assistant widget.

How It Works

You create Q&A entries in the Booking Setup page
Timeblu auto-translates each entry into 5 languages (English, Spanish, French, German, Italian)
Clients see them as additional quick action buttons in the assistant widget on your booking page
Keyword matching - when clients type related questions, the right answer appears automatically

Adding Q&A Entries

Go to More > Booking Setup
Scroll to the Booking Q&A section at the bottom
Click Add Question
Enter the question (e.g., “Do I need to bring anything?”)
Enter the answer (max 500 characters)
Click Add - translation happens automatically

Managing Entries

Edit

Click the pencil icon next to any entry. You always edit your own text, exactly as you wrote it; when you save, every language is translated again from it.

Toggle Active/Inactive

Use the toggle switch to hide a Q&A from your booking page without deleting it.

Delete

Click the trash icon to permanently remove an entry.

What Clients See

On your booking page, clients can:

Tap a Q&A button in the assistant widget to see the answer instantly
Type a related question and get matched to the right answer via keywords

The assistant shows the answer in the client’s language automatically.

Auto-Translation

When you save a Q&A entry, Timeblu translates it into all supported languages:

English
Spanish
French
Italian
German

The translation uses AI. Write in whichever language you prefer, even if your dashboard is set to another one: Timeblu detects the language of the text and keeps your wording as is. Clients see the answer in whichever language matches their booking page locale.

Seeing the translations

Under each entry, automatic translations opens the exact text your clients read in each language (“Page in English”, “Page in French”…). It opens by itself right after you save, so you can review it. If a translation is not quite right, reword your question and save again.

Tips

Keep answers concise - under 500 characters. If you need to explain something complex, consider linking to your website.

Add the 3-5 most common questions you get from clients
Use simple, clear language
Include practical details (what to bring, parking info, preparation steps)
Review translations if you serve multilingual clients

Availability and Limit

Booking Q&A is included in every plan, Free and Max. You can keep up to 20 questions per account; to add another one once you reach the limit, delete one you no longer need.